Diamond Tools Shipping Policy

Processing Time
All orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed before 12:00 PM EST typically ship the same day.

Shipping Methods & Carriers
We ship via UPS Ground, FedEx Ground, or USPS Priority Mail for most orders.

  • Small blades (4"–7"): Usually USPS or UPS.

  • Larger blades (12"+) and bulk orders: UPS Ground or freight (LTL) for heavy pallets.

  • You will receive a tracking number via email as soon as your order ships.

Shipping Costs

  • Free Shipping on all orders over $99 (continental U.S. only, lower 48 states).

  • Orders under $99: Calculated shipping at checkout (typically $7–$15 for small orders).

  • Free shipping applies to standard ground service only.

  • Premium shipping (2nd Day Air, Next Day Air) is available at an extra charge — select at checkout.

Delivery Times (Continental U.S.)

  • Standard ground: 3–7 business days after shipment (most orders arrive in 3–5 days).

  • Alaska, Hawaii, Puerto Rico & APO/FPO: Additional charges and longer transit (7–14 days). We will quote exact rates at checkout.

  • International orders: Available on request — contact us for a quote (customs fees, duties, and longer delivery times apply; buyer is responsible).

Freight / Large Orders
Orders over 50 lbs or pallets ship via freight carrier. These require a commercial address (residential delivery may incur extra fees). We will contact you for confirmation before shipping.Order Tracking
Tracking is provided with every order. You can track directly through your account or the carrier’s website.Shipping Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided by the buyer.Backorders & Out-of-Stock Items
If an item is out of stock, we will notify you immediately with an estimated restock date. You may cancel or wait — no charge until we ship.